Return Form

Any item purchased from BisettiUSA.com can be returned in new, unused condition within 30 days for a refund or exchange.

Before you send it back

  • Shipping charges from our warehouse to you are deducted from the refund. The amount depends on the items you ordered.
  • Return shipping is at your expense and is not refundable.
  • Use a carrier with tracking, and insure the package for the purchase amount.
  • Pack the item the way you received it, with the original packing material, and double-box it. Don't ship the item in its retail box alone.

How to return an item

  1. Print this page and fill in the details below.
  2. Place the item(s), this form and the packing slip (if you have it) in a double box: original retail box, then a brown shipping box with cushioning.
  3. Ship the package with the correct postage to the address below.

Return address

Bisetti Returns
6735 NW 36th Street, Suite 320
Miami, FL 33166

Return details

Name
Order number
Address
City, state, ZIP
Phone
Email
Reason for return
Exchange for item #
(leave blank for a refund)
Refund instead (mark X)

Damaged in transit?

If an item arrives damaged, report it within 5 days of receiving it. We'll send you a prepaid return label and replace it at our expense. Email info@bisettiusa.com, and please keep the original packaging, foam and paperwork.